Frequently Asked Questions

How does in-store pickup work?

Choose "Pick up in store" at checkout and pick a location. We email you when it is ready, usually within one business day. Bring your order number.

What payment methods do you accept?

Credit/debit card and Cash App Pay online (both handled by Square), or Cash on Pickup where you reserve the item and pay cash in store.

Can I pay cash?

Yes — select "Cash on Pickup" at checkout. We hold the item off the sales floor for 3 business days and you pay cash when you collect it.

How much is shipping?

Most items ship at the flat rate shown at checkout. Large or heavy items may be pickup-only or quoted separately; this is noted on the listing.

Is everything one-of-a-kind?

Yes. Each listing is a single physical item. Once it sells online we pull it from the store floor so it cannot be double-sold.

What is your return policy?

If an item arrives materially different from its description, contact us within 7 days. Approved returns are refunded to the original payment method.

Do you hold items?

A Cash-on-Pickup order holds an item for 3 business days. We cannot hold items without an order.

Where are you located?

See our Locations page for addresses and hours of each store.